I can't open my printer webpage

[moemoe10]

I can't open my printer webpage on my MAc

[Jerry_57]

Hi @moemoe10,

Welcome to the HP Support Community.
 

Thank you for posting your query. I will be glad to help you.

I understand you're having trouble opening your HP printer's webpage on your Mac. There are a few steps you can try to resolve the issue:
 

Troubleshooting Steps

Check Network Connection:
 

• Ensure that your printer is connected to the same network as your Mac. A common reason for connectivity issues is that the printer is not properly connected to the wireless network.

Verify IP Address:
 

• Access your printer's settings through the control panel or the HP Smart app to verify the IP address. Ensure that you are entering the correct IP address into your web browser.

Firewall Settings:
 

• Check your Mac’s firewall settings as they may be blocking access to the printer's webpage. You can find this under System Preferences > Security & Privacy > Firewall.

Browser Troubleshooting:
 

• Clear your browser cache or try using a different web browser to see if that resolves the issue.

Update Printer Firmware:
 

• Ensure that your printer’s firmware is up to date. You can check for updates through the Official HP® Support or the printer’s settings menu.

Restart Devices:
 

• Try restarting both your Mac and printer to reset any temporary connectivity issues.
  
  
  I hope this helps.

Take care and have an amazing day!
 

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Jerry_57

HP Support