I can’t print my bill is paid. My printer is saying instant ink problems contact hp

[Msmhughes]

I’m trying to print my printer says hp instant ink problem. But my bill is paid

[VikramTheGreat]

Hi @Msmhughes,

Welcome to the HP Support Community.
 

Thank you for posting your query. I will be glad to help you.

I understand your HP printer is showing an “Instant Ink problem” even though your bill is paid. Here are the most effective steps to fix it:

 1. Check Internet Connection

HP Instant Ink requires your printer to be connected to the internet to verify ink status and billing.

• Make sure your printer is online.
• If using Wi-Fi, reconnect it via the HP Smart app or printer control panel.

2. Reinsert Instant Ink Cartridges

Sometimes the cartridges lose contact with the printer.

Steps:

1. Turn on the printer.
2. Open the cartridge access door.
3. Remove and reinsert each cartridge firmly.
4. Close the door and wait for the printer to initialize.

I hope this helps.

Take care, and have an amazing day!
 

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Regards,

VikramTheGreat