I cannot get my Tango printer to connect to my network

[Kalisgram4]

I have used this printer many times.  It printed for me the other day just fine.  Now it it back to saying that the printer is not connected to a network.     The line in front of my Tango, only pulses for a second and goes directly to amber.

[Sneha_01]

Hi @Kalisgram4,

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

To resolve the issue of your HP Tango printer not connecting to your network, you can follow these steps:

Step 1: Restart Devices

Restart Printer:

• Turn off your HP Tango printer.Unplug the power cord from the printer.
• Wait for about 60 seconds.Plug the power cord back in and turn on the printer.

Restart Router:

• Turn off your wireless router.Unplug the power cord from the router.
• Wait for about 60 seconds.Plug the power cord back in and turn on the router.

Restart Computer/Device:

• Restart the device you are trying to print from (e.g., computer, smartphone).

Step 2: Reconnect Printer to Wi-Fi

Use HP App:

• Ensure that the HP app is installed on your device. If not, download and install it from the HP app website.
• Open the HP app.

Reconnect Printer:

• In the HP app, click on the plus sign (+) to add a printer.
• Follow the on-screen instructions to reconnect your HP Tango printer to the Wi-Fi network.

Manual Wi-Fi Setup:

• If the automatic setup doesn’t work, try the manual Wi-Fi setup:
  • Press and hold the Wi-Fi button on the back of the printer until the blue light flashes.
  • On your device, go to Wi-Fi settings and connect to the printer’s Wi-Fi Direct network (e.g., HP-Setup-<your printer model>).
  • Open a web browser and go to the IP address 192.168.223.1.
  • Follow the instructions to connect the printer to your home Wi-Fi network.

Step 3: Check Network Settings

Check Wi-Fi Signal:

• Ensure your printer is within range of your Wi-Fi router and there are no obstacles or interference.

Check Network Configuration:

• Ensure your Wi-Fi network is working correctly and other devices can connect to it.
• Make sure your router is not set to use MAC address filtering or other security settings that might block the printer.

Step 4: Reset Network Settings on Printer

1. Reset Network Settings:
   • Press and hold the Wi-Fi button and the power button on the printer simultaneously for 5 seconds until the blue light starts blinking.
   • This will reset the network settings on your printer.

Step 5: Update Printer Firmware

1. Check for Firmware Updates:
   • Ensure your printer’s firmware is up to date. You can check for updates via the HP app or the HP Support website.

I hope this helps.

Take care and have a good day.

Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.

Rachel571

HP Support