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- HP Community
- Printers
- Printer Wireless, Networking & Internet
- I cannot get my Tango printer to connect to my network

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07-11-2024 11:27 AM
I have used this printer many times. It printed for me the other day just fine. Now it it back to saying that the printer is not connected to a network. The line in front of my Tango, only pulses for a second and goes directly to amber.
07-13-2024 01:23 PM
Hi @Kalisgram4,
Welcome to HP Support Community.
Thank you for posting your query, I will be glad to help you.
To resolve the issue of your HP Tango printer not connecting to your network, you can follow these steps:
Step 1: Restart Devices
Restart Printer:
- Turn off your HP Tango printer.Unplug the power cord from the printer.
- Wait for about 60 seconds.Plug the power cord back in and turn on the printer.
Restart Router:
- Turn off your wireless router.Unplug the power cord from the router.
- Wait for about 60 seconds.Plug the power cord back in and turn on the router.
Restart Computer/Device:
- Restart the device you are trying to print from (e.g., computer, smartphone).
Step 2: Reconnect Printer to Wi-Fi
Use HP Smart App:
- Ensure that the HP Smart app is installed on your device. If not, download and install it from the HP Smart website.
- Open the HP Smart app.
Reconnect Printer:
- In the HP Smart app, click on the plus sign (+) to add a printer.
- Follow the on-screen instructions to reconnect your HP Tango printer to the Wi-Fi network.
Manual Wi-Fi Setup:
- If the automatic setup doesn’t work, try the manual Wi-Fi setup:
- Press and hold the Wi-Fi button on the back of the printer until the blue light flashes.
- On your device, go to Wi-Fi settings and connect to the printer’s Wi-Fi Direct network (e.g., HP-Setup-<your printer model>).
- Open a web browser and go to the IP address 192.168.223.1.
- Follow the instructions to connect the printer to your home Wi-Fi network.
Step 3: Check Network Settings
Check Wi-Fi Signal:
- Ensure your printer is within range of your Wi-Fi router and there are no obstacles or interference.
Check Network Configuration:
- Ensure your Wi-Fi network is working correctly and other devices can connect to it.
- Make sure your router is not set to use MAC address filtering or other security settings that might block the printer.
Step 4: Reset Network Settings on Printer
- Reset Network Settings:
- Press and hold the Wi-Fi button and the power button on the printer simultaneously for 5 seconds until the blue light starts blinking.
- This will reset the network settings on your printer.
Step 5: Update Printer Firmware
- Check for Firmware Updates:
- Ensure your printer’s firmware is up to date. You can check for updates via the HP Smart app or the HP Support website.
I hope this helps.
Take care and have a good day.
Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.
Rachel571
HP Support
Sneha_01- HP support