• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Ready to level up? Join the Expert Program—
Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: HP printer is offline or unavailable.
HP Recommended
HP LaserJet MFP M234dw Printer
Microsoft Windows 11

I recently changed the password to connect to my  internet provider because I suspected I had an uninvited guest user. I have been able to reconnect all my other Wi-Fi using devices to the Wi-Fi. This is no the case with my printer. Where is the "Update Wi-Fi Password" button and why does it not exist?

1 REPLY 1
HP Recommended

@TheShemperor, Welcome to the HP Support Community! I’m here to help.

 

I see that you are trying to reconnect the printer to the wireless network after changing the password.

 

There is no such button to update the password as this printer does not have a touch screen.

 

You may connect the printer to the network either using the HP Smart app or the WPS method as shown on pages 13 and 14 of the User guide.

 

Hope this helps! Let me know how it goes. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click on the YES button to reply that the response was helpful and/or to say “Thank You”.

Have a great day! 

KUMAR0307
I am an HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.