I changed my WIFI network and want to do reset for my HP mfp m28w printer

[Muhammedd]

I changed my WIFI network and want to do reset for my HP mfp m28w printer

[Muhammedd]

Please update

[Riddle_Decipher]

@Muhammedd Peace be unto you! 

Lets start with power reset as per HP standards, here's how we recommend doing it:

• Turn the printer on, if it is not already on.
• Wait until the printer is idle and silent before you continue.
• With the printer turned on, disconnect the power cord from the rear of the printer.
• Unplug the power cord from the wall outlet.
• Wait at least 60 seconds.
• Plug the power cord back into the wall outlet.
  • NOTE: 
  • HP recommends connecting the printer power cord directly to the wall outlet.
• Reconnect the power cord to the rear of the printer.
• Turn on the printer, if it does not automatically turn on.
• Wait until the printer is idle and silent before you proceed.

If the issue persists, please upgrade the printer firmware:

click here for different ways of getting this done using a computer among others.

P.S: Welcome to HP Community 😉

Let me know how that pans out,

If you feel I was helpful, simply click on Accept as Solution to help the community grow,

That said, I will have someone follow-up on this to ensure you've been helped,

Just in case you don't get back to us, 

have a good day, ahead.

[Pyrrah22]

i am having a similar issue. I recently had to get a different modem set up and they changed the name of the network and the password. Now i cannot print from any device. I know I need to change the network name and password based on the information on the printed report. The report tells me to reconfigure the network set up but I cannot figure out how to do that. I have been unable to find any relevant or useful advice on the hp support page. Feeling frustrated as this should be a really straight forward thing to do. If your answer here is really all it takes, I will attempt unplugging and plugging the printer back in but surely I must also enter the new password somewhere? Thanks!

[Betty0610]

@Pyrrah22

Welcome to the HP Support Community.

Which Printer do you have?

Thanks 🙂

[Pyrrah22]

Hi. I have a Color LaserJet Pro MFP M180nw printer. I think it should be quite straight forward to set it up on a new network however, it has not been easy to find instructions that make sense to me. Your help will be wonderful!

[Betty0610]

Please use the HP Smart App: https://support.hp.com/in-en/document/c04675142

Let me know if this helps.

If the information I've provided was helpful, give us some reinforcement by clicking the "Accept as solution" button, that'll help us and others see that we've got the answers!

Thanks!

Have a great day!