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Common problems for Connectivity Issues
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I re-start the printer and wifi. I try connecting to my pc

oe the puf my phone, it’s impossible Connect  this printer

1 REPLY 1
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@Quelda, Welcome to the HP Support Community – it’s great to have you here!

I appreciate you taking the time to share your question. I'm more than happy to assist with this and provide a solution that works for you.

I understand you're having trouble setting up your HP DeskJet 2722e printer. No worries, I’ll guide you through the steps to get it working with your PC and phone.

Prepare the Printer

  • Make sure the printer is powered on.
  • Press and hold the Wireless button (📶) and the Cancel button () together for 5 seconds until the Wi-Fi light starts blinking. This resets the wireless settings and puts the printer in setup mode.

Install HP Smart App

You’ll need the HP Smart app to complete the setup. It works on both PC and mobile. HP Smart


Connect to Wi-Fi

  • Open the HP Smart app and add your printer.
  • The app will detect the printer in setup mode and guide you to connect it to your Wi-Fi network.
  • Make sure your phone or PC is connected to the same Wi-Fi you want the printer to use.

Complete Setup

  • Follow the on-screen instructions to finish setup.
  • Once connected, the printer will appear in the app and you can start printing or scanning.

Tips

  • If the printer doesn’t show up, make sure Bluetooth is enabled on your phone or PC during setup.
  • Avoid using guest networks or 5GHz Wi-Fi, the DeskJet 2722e supports 2.4GHz only.

You may refer to this document - HP DeskJet 2722e All-in-One Printer Setup | HP® Support
Troubleshoot a Wi-Fi connection to an HP printer | HP® Support

 

I hope your issue is now resolved. If not, feel free to reply and we’ll continue helping until everything’s sorted!

 

If the post helped, please click “Accepted Solution” to help other users easily find it. And if you’d like to say thanks, just tap the “Yes” button!

 

Cheers,

Max3Aj

HP Support

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