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HP INK TANK WIRELESS 416

Boa tarde,

Meu nome é Rosiane Menezes. Tenho uma impressora HP INK TANK WIRELESS 416 e perdi o acesso de administrador, não lembro o nome de usuário nem a senha. Poderiam me ajudar a resetá-la para as configurações de fábrica? Estamos usando os sistemas operacionais Windows 10 e Windows 11, que foram formatados recentemente, e esquecemos de verificar a impressora.

1 REPLY 1
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Hi @Rosiane,

 

Thank you for reaching out to us! To ensure we can assist you effectively, we kindly ask that you respond in English, as it is the language we currently support here.

 

Take care and have a good day

 

Irwin6

HP Support

Irfan_06-Moderator
I am an HP Employee

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