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Common problems for Connectivity Issues
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HP Recommended
Microsoft Windows 10 (64-bit)

I get the error message the printer was unable to connect to server. Does this affect my Insta-Ink service? This happened after a power outage. I've done the whole unplug, wait, unplug the router thing. Still getting this error.

 

Printer is working fine -- just want to be sure my Insta-Ink is being monitored so I don't run out. Thanks.

 

 

1 REPLY 1
HP Recommended

@sister-sister

 

Welcome to the HP support community.

 

Provide the printer model number or the product number for more assistance.

Sandytechy20
I am an HP Employee

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