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Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: HP printer is offline or unavailable.

‎12-13-2025 11:03 AM

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6100e printer

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6 REPLIES 6

‎12-13-2025 12:27 PM

HP Recommended

No, an ink subscription is an option; it's not a must.




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‎12-13-2025 12:31 PM

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I wasn’t asking about printer ink, but about printing itself. The Smart App wants to charge $59 per year. How can I print without being charged? How can I do this? I would connect with a cable to avoid. But the printer has no connection port. 

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‎12-13-2025 12:34 PM

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Can you take a screenshot of your app screen where it asks for payment?

The HP Smart app should be free. 




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‎12-13-2025 01:37 PM

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Sorry for the poor spelling. When I get to the end of the HpSmart app, it only gives me paid options to use the wireless printer and there is no way to attach a cable. Solutions?

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‎12-13-2025 05:31 PM

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J4_0-1765672284812.png

 

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‎12-14-2025 05:20 AM

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That doesn't look like the HP Smart app. Are you certain you installed the HP Smart app?




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