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‎03-14-2021 09:47 AM

HP Recommended
Product: HP deskjet 360
Operating System: Microsoft Windows 10 (32-bit)

We have a new BT hub and now our printer wont connect. It is still connected to our old hub (SSID) and I have no idea how to connect it to the new SSID. Please help

Category:
1 person had the same question
1 REPLY 1

‎03-18-2021 04:35 AM

HP Recommended

@Waldo1966, Welcome to the HP Support Community!

 

Are you using an HP Deskjet 3630 printer?

The wireless settings have to be updated on the printer since you have a new hub. Kindly refer to - HP printer setup (wireless network)

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

KUMAR0307
I am an HP Employee

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