I recieved the air hub wifi from AT&T and cannot connect it to my wifi hp envy 4500 printer.

[packman027]

I recently converted my wifi to AT&T air hub and cannot connect to wifi.

[A_Gayathri]

Hi @packman027,

Welcome to The HP Support Community.  

Thank you for posting your query, I will be glad to help you.

I understand your HP ENVY 4500 e-All-in-One Printer to your new AT&T Air Hub Wi-Fi, follow these steps:
 

Step 1: Reset Network Settings on the Printer

1. Power on your HP ENVY 4500 printer.
2. On the printer control panel, press the wireless icon to open the wireless settings menu.
3. Select Restore Network Defaults or Reset Wireless Settings (the wording might vary).
4. Confirm the reset when prompted. This will clear the previous Wi-Fi connection settings.

Step 2: Connect the Printer to the New Wi-Fi

1. On the printer control panel, navigate to the Wireless Setup Wizard under the wireless settings.
2. The printer will search for available Wi-Fi networks. Select your new AT&T Air Hub Wi-Fi network from the list.
3. Enter the Wi-Fi password when prompted, and let the printer connect.

Step 3: Update Printer Settings on Your Computer

1. Open the HP Smart app or go to Control Panel > Devices and Printers on your computer.
2. Remove the old printer instance if it shows up as offline.
3. Re-add the printer by selecting Add a printer or using the HP Smart app to set it up.

Step 4: Restart Everything

After connecting the printer to the new network, restart your router, printer, and computer to ensure everything syncs properly.
 

Refer to this document: HP ENVY 4500 e-All-in-One Printer series User manual 

I hope this helps. 

Take care and have a good day.

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