INSTANT INK PRINTING PROBLEM

[hoss49]

Hi, how do I let visiting family  to my home and on my WIFI network to print from their laptop or mobiles? This was possible until a day or so ago. Thanks

[Max3Aj]

@hoss49, Welcome to HP Support Community. 

Thank you for posting your query, I will be glad to help you. 

Sure, I can help with that! Here are some steps to get your HP printer back on your Wi-Fi network so your family can print from their devices:

Restore Wi-Fi Setup Mode:

• Printers with a touchscreen: Open the Wireless or Setup menu, select Network setup or Settings, and then select Restore Network Settings.
• Printers without a touchscreen: Press and hold the Wireless button and the Cancel button until the Power button flashes, then release the buttons. 

Reconnect the Printer to Wi-Fi:

• Using the HP Smart App:
  1. Download and install the HP Smart app from 123.hp.com or your app store.
  2. Open the app and create an account or sign in.
  3. Follow the on-screen instructions to add your printer and connect it to your Wi-Fi network.
• Using the Wireless Setup Wizard (for printers with a touchscreen):
  1. Place the printer near the Wi-Fi router.
  2. Open the Setup, Network, or Wireless settings menu, and select Wireless Setup Wizard.
  3. Select your network name and enter the password to complete the connection.

Enable Wi-Fi Direct (if your printer supports it):

• This allows devices to connect directly to the printer without needing to join your home Wi-Fi network.
• Printers with a touchscreen: Open the Wi-Fi Direct menu and turn it on.
• Printers without a touchscreen: Press the Wi-Fi Direct button to turn it on.

Troubleshoot Connection Issues:

• If the printer is not found during setup, try restarting your router and printer.
• Use the HP Print and Scan Doctor tool to diagnose and fix any connection issues.

Once your printer is reconnected to the Wi-Fi network, your family should be able to print from their laptops and mobile devices again.😊
 

I hope this helps. 

Take care and have a good day. 

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Max3Aj

HP Support