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‎09-13-2023 01:04 PM - last edited on ‎02-25-2026 06:47 AM by Moderator

HP Recommended
Product: HP OfficeJet 8702 All-in-One Printer

My printer shows one IP address. My HP App shows the printer as unavailable because it has an old IP address. How do I tell the app about the new IP?

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1 person had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎09-13-2023 01:13 PM

HP Recommended

I figured it out. - I just continued trying to add a new printer to the app until it let me add manually using the new IP. Somehow through computer magic it recognized it was the same printer and updated the info.

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1 REPLY 1

‎09-13-2023 01:13 PM

HP Recommended

I figured it out. - I just continued trying to add a new printer to the app until it let me add manually using the new IP. Somehow through computer magic it recognized it was the same printer and updated the info.

1 person found this reply helpful
Was this reply helpful? Yes No
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