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07-18-2021
03:02 AM
- last edited on
07-18-2021
05:54 AM
by
BiancaS
I want to get a claim code, I follow to the instruction to find a Printer IP Address and type the Printer IP Address into a web browser, but link to an "Nginx" website as follow, why???
Welcome to nginx!
If you see this page, the Nginx web server is successfully installed and working. Further configuration is required.
For online documentation and support please refer to *bleep*.
Commercial support is available at *bleep*.
Thank you for using Nginx.
07-18-2021 12:21 PM
Hi,
An Nginx website will usually appear during a firmware update, please make sure your printer is ready and restart the printer as well if it remains for some hours in the same condition, then check for any difference.
For any further issues, please clarify your printer model to get some better understanding of the problem.
Shlomi
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