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Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: HP printer is offline or unavailable.
HP Recommended
Microsoft Windows 10 (64-bit)

I want to get a claim code, I follow to the instruction to find a Printer IP Address and type the Printer IP Address into a web browser, but link to an "Nginx" website as follow, why???

Welcome to nginx!

If you see this page, the Nginx web server is successfully installed and working. Further configuration is required.

For online documentation and support please refer to *bleep*.
Commercial support is available at *bleep*.

Thank you for using Nginx.

 

 

1 REPLY 1
HP Recommended

Hi,

An Nginx website will usually appear during a firmware update, please make sure your printer is ready and restart the printer as well if it remains for some hours in the same condition, then check for any difference.

 

For any further issues, please clarify your printer model to get some better understanding of the problem.

 

Shlomi



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