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- HP Community
- Printers
- Printer Wireless, Networking & Internet
- IP address keeps changing

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01-13-2021 12:56 PM
Bonjour,
Why is my IP address keeps changing? preventing me from getting on line connection.
How can I get it to be always the same address? Static and not DHCP.
How to modify ?
Thanks for your help.
Regards
02-14-2021 03:11 PM
Welcome to the HP support community.
Restore the network settings to defaults
1. From the Home screen, touch (Wireless) and then touch (Settings \ Setup).
2. Touch Restore Network Settings, and then follow the onscreen instructions.
3. Print the network configuration page and verify that the network settings have been reset.
Update the printer firmware
Here are the steps:- Click here
Use the Wireless Setup Wizard from the printer control panel display to set up wireless communication.
1. From the printer control panel, touch ( Wireless ).
2. Touch ( Settings ).
3. Touch Wireless Setup Wizard.
4. Follow the display instructions to complete the setup.
Let me know how it goes.
To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.
Cheers.
Sandytechy20
I am an HP Employee