IP address read not applicable

[Quonie]

How do I find my IP address on my hp printer envy 5530 when it reads not applicable?

[Dragon-Fur]

@Quonie 

"Not applicable", depending on where you are seeing this message, might mean the printer is attached to the computer / device using a USB printer cable.

USB connected device does not have an IP address - Only networks use IP address assignment.

If the printer is supposed to be connected to your network and it is not connected, this message might apply.

Reference

User Guide 

Chapter 2 > Item 3 > Page 6

and / or

Page 81

Solve networking problem

Check the network configuration or print the wireless test report to assist in diagnosing network
connection issues.
To check network configuration or print wireless test report
1. From the Home screen, touch the Wireless icon, and then touch Settings.
2. Touch the down arrow to scroll through options. Touch Display Network Configuration or Print
Wireless Test Report.
Click the links below to find more online information to solve networking issues.
● Learn more about wireless printing. Click here to go online for more information.
● Learn how to find your network security settings. Click here to go online for more information.
● Learn about the HP Print and Scan Doctor (Windows only) and other troubleshooting tips. Click
here to go online for more information.
● Learn how to work with your firewall and anti-virus programs during printer setup. Click here to
go online for more information.

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TKB Article contributed by HP SofiaML

 TKB - HP printer is offline or unavailable

AND

Wireless Troubleshooting

 Troubleshoot a Wi-Fi connection to an HP printer 

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References / Resources

HP Printer Home Page - References and Resources

Learn about your Printer - Solve Problems

“Things that are your printer”

When the website support page opens, Select (as available) a Category > Topic > Subtopic

NOTE: Content depends on device type and Operating System

Categories: Alerts, Troubleshooting, Ink & Paper, HP Software / Drivers / Firmware Updates , Setup & User Guides, Product Specifications, Account & Registration, Warranty & Repair

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HP ENVY 5530 e-All-in-One Printer series  

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