Guidelines
We have new content about printers, Click here to check it out!
Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: HP printer is offline or unavailable.
HP Recommended
HP Color LaserJet Pro MFP M479fdw

I want instructions/steps on how to put a password on my printer. Or if I even can put a password for secure printing.

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi @FixedPrinter,

 

Welcome to HP Support Community.  


Thank you for posting your query, I will be glad to help you. 

 

You could try restoring the printer to the original factory defaults:


1.  From the printer control panel, touch or swipe down the tab at the top of the screen to open the Dashboard, and then touch ( Setup ).
2.  Touch Printer Maintenance.
3.  Touch Restore.
4.  Touch Restore Factory Defaults. A message appears stating that the factory defaults will be restored.
5.  Touch Restore.

 

 Alternatively, you can try the following steps:

 

1.  Open a web browser and type the printer IP address in the address field exactly as it appears on the Configuration Page, and then press Enter.

2.  Click the Security tab, and under General Security, set the local administrator password.

3.  Keep the username default as admin.

4.  Type the New Password and Verify Password.

5.  Navigate to the bottom of the page and click Apply. 

 

I hope this helps. 
 

Take care and have a good day.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

^ Alden4
HP Support

 

Raj_05
HP Support Community Moderator

View solution in original post

1 REPLY 1
HP Recommended

Hi @FixedPrinter,

 

Welcome to HP Support Community.  


Thank you for posting your query, I will be glad to help you. 

 

You could try restoring the printer to the original factory defaults:


1.  From the printer control panel, touch or swipe down the tab at the top of the screen to open the Dashboard, and then touch ( Setup ).
2.  Touch Printer Maintenance.
3.  Touch Restore.
4.  Touch Restore Factory Defaults. A message appears stating that the factory defaults will be restored.
5.  Touch Restore.

 

 Alternatively, you can try the following steps:

 

1.  Open a web browser and type the printer IP address in the address field exactly as it appears on the Configuration Page, and then press Enter.

2.  Click the Security tab, and under General Security, set the local administrator password.

3.  Keep the username default as admin.

4.  Type the New Password and Verify Password.

5.  Navigate to the bottom of the page and click Apply. 

 

I hope this helps. 
 

Take care and have a good day.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

^ Alden4
HP Support

 

Raj_05
HP Support Community Moderator
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.