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- HP Community
- Printers
- Printer Wireless, Networking & Internet
- Incorrect password

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01-03-2021 12:13 PM
I am unable to connect my iphone to my newly bought printer. When I submit the password provided with the SSID, it says password is incorrect!! Can you please help me?
01-31-2021 03:09 PM
Welcome to the HP support community.
Restore network settings to default settings
You can revert the wireless network settings to the default values. Press and hold the (Wireless) button on the control panel for about 20 seconds. When the (Attention) LED and the (Power) LED start blinking together, release the (Wireless) button.
Connect the printer using the HP Smart app
You can use the HP Smart app to set up the printer on your wireless network.
1. Make sure your computer or mobile device is connected to your wireless network and you know the password of your wireless network.
2. Check if the printer is in the Auto Wireless Connect (AWC) setup mode. If this is the first time you set up the printer, the printer is ready for setup after the printer is powered on. It keeps searching for the HP Smart app to connect within 2 hours, and then stops searching. To put the control panel to the Auto Wireless Connect (AWC) setup mode, press and hold the (Wireless) button for at least 20 seconds until the (Attention) and the (Power) LED start blinking together.
3. Open the HP Smart app, and then do one of the following:
On the home screen, tap the Plus icon and then select the printer. If the printer is not in the list, tap Add a new printer. Follow the on-screen instructions to add the printer to your network.
Refer page number 42 in this user guide for more assistance:- Click here
Here is the link for the steps to download and user HP smart app:- Click here
I hope that helps.
To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.
Cheers.
Sandytechy20
I am an HP Employee