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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Printers
- Printer Wireless, Networking & Internet
- Incorrect wireless password

Create an account on the HP Community to personalize your profile and ask a question
11-28-2021 02:11 PM
This is what I am getting when I try to set up the printer.
Issue: Incorrect wireless password.
Solution: The WPA security passphrase you configured on your HP printer does not match the WPA passphrase used by the wireless router. Configure the printer using the correct WPA passphrase.
I got this printer from my mother and I believe the printer is seeing her router password and not recognizing mine. When I do the set up it has my correct WIFI SSID and password.
11-28-2021 04:16 PM
Welcome to the HP Community.
Open
Page 7
Restore network settings to default settings.
1. Press the Wireless button to access the Wireless Settings menu.
2. Select Restore to Default.
3. Confirm selection to restore defaults.
After you set the network back to defaults, you can set up the connection for your network.
If you need guidance, read Chapter 8 - Connectivity - starting on Page 33
Before you go too far into this, the printer is not listed as compatible with Windows 11.
Windows 11 compatible HP printers
What?
The Driver was lasted released in 2015 -
The software might work in the latest versions of Windows 10.
The software is less likely to work in Windows 11.
Printer Software
HP Deskjet 3520/Ink Advantage 3520 e-All-in-One Printer series Full Feature Software and Drivers
HP Printer Support Home Page - References and Resources – Learn about your Printer - Solve Problems
“Things that are your printer”
NOTE: Content depends on device type and Operating System
Categories: Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, Manuals > User Guides, Product Information (Specifications), more
When the website support page opens, Select (as available) a Category > Topic > Subtopic
HP Deskjet 3520 e-All-in-One Printer series
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