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Common problems for Connectivity Issues
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HP Recommended

Hi, my printer has a custom password set and \i can't remember the password. I can't access my device to check and factory reset the device. Any help?

1 REPLY 1
HP Recommended

@DeonLubbe, Welcome to HP Support Community,

 

Thank you for posting your query; I’m here to help by guiding you through steps to resolve this issue


To reset your HP Ink Tank 415 printer to its factory default settings, which can help you with password recovery, you can follow these general steps:

Turn on the Printer: Ensure that your HP Ink Tank 415 printer is powered on.

Reset to Factory Defaults:

Reconnect to Wi-Fi:

  • After the reset, you will need to set up your printer on the Wi-Fi network again. Use the HP Smart app or the HP online setup guide appropriate for your printer model to reconnect.

I hope this helps.

Please feel free to reply here if you have any questions or if you need further clarification on any of the steps. 

 

Take care and have a good day. 

 

Did we resolve the issue? If yes, please consider marking this post as "Accepted Solution" and click "Yes" to give us a helpful vote - your feedback keeps us going!

 

Regards,

Garp_Senchau
I am an HP Employee

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