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‎08-30-2021 09:24 AM

HP Recommended
Product: Officejet Pro 9010
Operating System: Microsoft Windows 10 (64-bit)

Following HP Prompt to change subscription payment method they blocked my ability to use the printer. Bank card updated and HP happy but Alignment Print has to be executed before I can get to settings to reset wifi and of course it wont print until the printer can be contacted by HP by wifi to say all is in order. Don't have a cable. Any suggestions?

1 REPLY 1

‎08-31-2021 06:29 AM

HP Recommended

Hi @SteveArth,

 

I'd like to help!

 

Please send us a private message with your Instant Ink account details or you may also respond to the private message I've sent out and I'll help you out, accordingly. Check next to your profile name, you should see a little blue envelope, please click on it. 

 

Let me know. 

 

And, Welcome to the HP Support Community

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Have a great day!

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