• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about printers, Click here to check it out!
Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: HP printer is offline or unavailable.
HP Recommended
HP PageWide Managed P57750dw Multifunction Printer
Microsoft Windows Server 2012 and older

I need to add a Windows domain to enable Windows log-in on the printer. In EWS I go to Settings → Access Control → Windows Sign in setup. In the "Default Windows Domain" I enter the domain address, mark "Enable Windows sign-in" and press "Apply. This gives an error "Invalid input" I have tried different web browsers, IP address instead of domain name but the same error comes up. Other identical printers with identical firmware version do not give such an issue. How do I fix this?

owasmuth3_0-1658309847945.pngowasmuth3_1-1658309880291.png

 

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.