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HP Recommended
HP LaserJet Pro P1606dn Printer
Microsoft Windows 10 (64-bit)

My HP Laser Printer has been working fine running on IP 192,168.1.207 for years. I replaced the toner cartridge

2 days ago and all of a sudden my printer stopped spooling print jobs. I have done some printin after the gartridge change and I cant see how that could effect anything. I replaced the Cat 5 cable, and changed Router port, but I can not ping the printer. Can the Network card or port on the printer be replaced ?

 

 

 

 

1 REPLY 1
HP Recommended

Have you factory reset the device? You are correct that a cartridge change is unlikely to cause this problem. 

 

Need to find parts? Refer to this KB article https://h30434.www3.hp.com/t5/Printers-Knowledge-Base/How-to-find-replacement-paper-trays-or-any-oth...

 

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