Issue WiFi with HP4100 desk jet

[Artelements]

Hi please you know what is the process to connect mi WiFi with HP4100 Desk Jet ??

Mi WiFi network recognize the printer but the printer no works!

Could you helps me??

thank you!

[Pallipurath]

Hi @Artelements,

Welcome to the HP Support Community.

Thank you for posting your query.

If your HP DeskJet 4100 is having issues connecting to the Wi-Fi network, follow these steps to troubleshoot and resolve the problem:

Check Printer Status:

• Ensure that the printer is turned on and that the Wi-Fi indicator light is blinking or solid, indicating connectivity status.

Restart Devices:

• Restart your printer, router, and computer or mobile device to clear any temporary connection issues.

Verify Wi-Fi Network:

• Confirm that your Wi-Fi network is functioning properly and that you are connected to the correct network. Check if other devices are able to connect to the Wi-Fi network without problems.

Reconnect to Wi-Fi:

• On the printer, access the settings menu and reconnect to the Wi-Fi network. Ensure that you are entering the correct network name (SSID) and password.

Use HP Smart App:

• Download and install the HP Smart app on your device, which can assist in setting up the printer on the network. Follow the on-screen instructions to connect your printer.

Check for Firmware Updates:

• Ensure that your printer's firmware is up to date. You can do this using the HP Support Assistant or the HP Smart app.

Printer and Network Compatibility:

• Verify that the printer is compatible with your Wi-Fi network frequency. Some printers may not support the 5GHz band, so ensure you are using the 2.4GHz band.

Reset Network Settings:

• As a last resort, you can reset the network settings on your printer and set up the Wi-Fi connection again from scratch.

Hope this helps, Please revert if the issue persists.

Take care and have an amazing day!

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Regards

Pallipurath.