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- HP Community
- Printers
- Printer Wireless, Networking & Internet
- It was working fine a week ago but now it does not connect t...

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05-31-2025 07:16 AM
@Umapandi, Welcome to HP Support Community.
Thank you for posting your query, I will be glad to help you.
I understand your HP Smart Tank 589 All-in-One Printer was working fine a week ago but is now unable to connect to Wi-Fi. Let’s walk through some steps to get it reconnected.
Restart Devices
- Power off your printer, router, and computer/mobile device.
- Wait for 60 seconds.
- Power on the router first, then the printer, and finally your computer or mobile device.
Check Wi-Fi Network
- Ensure your Wi-Fi is working for other devices.
- Make sure the printer is within range of the router and there are no obstructions or interference.
Reconnect the Printer to Wi-Fi
Use the HP Smart App or the printer’s control panel:
Using HP Smart App:
- Download or open the HP Smart App.
- Tap + to add a printer.
- Follow the on-screen instructions to connect the printer to your Wi-Fi network.
Using Printer Control Panel:
- Press and hold the Wireless button until the wireless light starts blinking.
- Press and hold the WPS button on your router for 3–5 seconds.
- Wait for the printer to connect. The wireless light will stop blinking and stay solid.
Reset Network Settings (if needed)
If the above steps don’t work:
- On the printer, press and hold the Wireless and Cancel buttons together for 5 seconds.
- This will reset the network settings. Then try reconnecting using the HP Smart App.
You may refer to this document - Troubleshoot a Wi-Fi connection to an HP printer | HP® Support
Also, this - HP printers - Wi-Fi connection is lost after router or network settings change | HP® Support
I hope this helps.
Take care and have a good day.
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Max3Aj
HP Support