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‎03-06-2022 08:14 AM - last edited on ‎03-08-2022 10:05 AM by Retired

HP Recommended
Product: HP DeskJet 3630 All-in-One Printer
Operating System: Chrome OS

I have an HP deskjet 3630 printer. I was using an internet provider with no problem. I had to leave them and now cannnot set up the printer with the new details

1 REPLY 1

‎03-09-2022 09:33 AM

HP Recommended

 Hi @shirleyP4,

 

Welcome to the HP Support Community

 

I'd like to help!

 

To assist better -

  1. What is the status of the wireless light on the printer, steady or blinking?
  2.  I would like to know, is your router set to work on 2.4 GHz network or 5 GHz network band?

Let me know! 

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