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‎06-18-2021 12:09 PM

HP Recommended
Product: Laser Jet Pro M15
Operating System: macOS 11.0 Big Sur

Can I use Ethernet to connect this printer? Everything mentions WIFI. I  haven't even printed one page.

I've been using a Canon A3 colour printer up to now.

Category:
1 ACCEPTED SOLUTION

Accepted Solutions

‎06-19-2021 07:34 AM

HP Recommended

Hi,

The HP Laserjet Pro M15w printer is a USB only printer, it does not offer any wired or wireless network connectivity:

ShlomiL_0-1624109636409.png

 

https://store.hp.com/hk-en/default/hp-laserjet-pro-m15a-printer-w2g50a.html

 

To install the printer with a USB connection on your Mac, you may follow below steps:

Please follow below version of HP Easy Start, as soon as it launches open the top HP Easy Start menu and select Uninstall HP Software.

Follow the steps on screen and then click on Set Up New Device and follow the steps to reinstall the printer:

https://ftp.hp.com/pub/softlib/software12/HP_Quick_Start/osx/Applications/HP_Easy_Start.app.zip

 

As soon as HP Easy start prompts to install HP Smart, close HP Easy Start and press the Skip to Software Download button, then follow the steps on screen to complete the installation and check for any difference.

 

Shlomi



Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂

View solution in original post

Was this reply helpful? Yes No
3 REPLIES 3

‎06-19-2021 07:34 AM

HP Recommended

Hi,

The HP Laserjet Pro M15w printer is a USB only printer, it does not offer any wired or wireless network connectivity:

ShlomiL_0-1624109636409.png

 

https://store.hp.com/hk-en/default/hp-laserjet-pro-m15a-printer-w2g50a.html

 

To install the printer with a USB connection on your Mac, you may follow below steps:

Please follow below version of HP Easy Start, as soon as it launches open the top HP Easy Start menu and select Uninstall HP Software.

Follow the steps on screen and then click on Set Up New Device and follow the steps to reinstall the printer:

https://ftp.hp.com/pub/softlib/software12/HP_Quick_Start/osx/Applications/HP_Easy_Start.app.zip

 

As soon as HP Easy start prompts to install HP Smart, close HP Easy Start and press the Skip to Software Download button, then follow the steps on screen to complete the installation and check for any difference.

 

Shlomi



Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂
Was this reply helpful? Yes No

‎06-19-2021 08:10 AM

HP Recommended

Yes thank you.

Sorted.

Was this reply helpful? Yes No

‎06-19-2021 08:28 AM

HP Recommended

It printed a couple of times. A message came up suggesting upgrade to Airdrop. Clicked on it, the progress bar moved a couple of millimetres. Tried to print again.... nothing.

Was this reply helpful? Yes No
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