LASERJET P1102W STOPPED WORKING WIRELESSLY

[funkeq]

Please advise - recently my P1102W stopped working wirelessly - it just shows up "offline". But it will work if I plug in the USB. I have reset the router, tried uninstalling/reinstalling, turning the printer off and then turning back on holding down the top buttons for 10 seconds. Nothing works. I had made no changes to any of my computers and my other officejet still works wirelessly. Can anyone please help? thanks

Eric

[Kumar0307 · Accepted solution]

@funkeq, Welcome to the HP Support Community!

You will have to connect the printer to your wireless network again. Use WPS to connect the printer to your wireless network.

1. Locate the WPS button on your router, but do not press it yet.

   If your router does not support WPS, skip to the next step to connect the printer with the HP Smart app.

2. Turn on the printer. If the printer is in sleep mode, press the Cancel button on the control panel.

3. On the printer control panel, press and hold the Wireless button  for at least 3 seconds or until the wireless light starts to flash.

4. On the router, press and hold the WPS button for 3 to 5 seconds or until it shows that the WPS connection process has started.

   NOTE:  The printer stops searching for a WPS connection two minutes after the wireless button is pressed. If you were unable to press the WPS button within that timeframe, attempt these steps again.

   Once the printer connects to the wireless network, the blue Wireless light on the control panel turns on solid.

Run HP Print and Scan Doctor to diagnose and fix any driver issue

Click here to download the file. Once downloaded, make sure to run the file to start the installation and click on 'Fix printing'.

Hope this helps! Keep me posted. 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

[funkeq]

thanks Kumar!