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‎02-13-2024 12:58 AM - edited ‎02-13-2024 01:31 AM

HP Recommended

Hello.

We got a new printer in the company for test - HP Color LaserJet Flow 5800

Before us, someone has already used this test printer, so I have a problem because someone set the admin password to the Embedded Web Server. I tried a lot of password combinations (admin, serial number, product number, printer name... and so on..) 
Is there a solution to reset the password? I already tried factory reset but the password remains.

Please any solution?

 

BR!

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Accepted Solutions

‎02-13-2024 02:40 AM

HP Recommended

Try https://laserpros.com/img/TechTips/hp-cold-reset-futuresmart-firmware.pdf 




My profile on LinkedIn

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2 REPLIES 2

‎02-13-2024 02:40 AM

HP Recommended

Try https://laserpros.com/img/TechTips/hp-cold-reset-futuresmart-firmware.pdf 




My profile on LinkedIn

1 person found this reply helpful
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‎02-13-2024 03:43 AM

HP Recommended

Aaaaaa, THANK YOU VERY MUCH!!

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