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Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: HP printer is offline or unavailable.
HP Recommended
HP LaserJet 1102w
Microsoft Windows 10 (64-bit)

I have recently changed my address and move the printer to a new location. I am unable to connect to my wifi. It's telling me the printer is offline. On a test page the printer is still seeing the previous network

 

Can someone help me to connect?

1 REPLY 1
HP Recommended

@rjdusa

 

Welcome to the HP support community.

 

I understand that you are getting printer connectivity issues, I am glad to assist you.

Restore default wireless settings

1. Turn the product off.

2. Press and hold the wireless button and the cancel button, and then turn the product on.

3. Hold the buttons until all the lights blink in unison, and then release the buttons.

 

Use the Wireless Configuration Utility to configure the product to print on a wireless network

1. Connect the wireless product to the computer through a USB cable.

2. Click the Start button, and then click the Programs or All Programs menu item.

3. Click the HP menu item, and then click the HP LaserJet Professional P1100 Printer series menu item.

4. Click the Wireless Configuration menu item.

5. Follow the on-screen instructions to configure the product to print on a wireless network.

 

Let me know how it goes.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.