LaserJet MFP M31w cannot set wifi

[yaya_233]

I did not use it for a long time. Today I try to reconnect it to my current wifi.
1. search it in wifi - shown name: setXXX, which I remember it should be directXXX

2. HP smart connect it successful

3. fail to open 192.168.233.1 - only blank shown

4. print the diagnose as below

[BeemerBiker]

Click here for network setup in a different language

You may need to reset the printer:

• Power off the printer by pressing the power button.
• Disconnect the power cable from the printer.
• Wait for approximately 10 seconds.
• Reconnect the power cable to the printer.
• Press and hold the Resume button while turning on the printer. Keep holding the button until all the lights on the control panel become active.
• Once all the lights are on, release the Resume button.
• The printer will initialize and begin the factory reset process. This may take a few minutes.
• Once the factory reset is complete, the printer will restart.

The printer will remain in setup mode for 2 hours as I recall. Maybe only 2 minutes (?) if trying that WPS or pushbutton method.

WiFi setup to router: instructions using smartphone

For WiFi direct setup page 27 of users manual. This is useful if there is no modem

Simple push button or WPS setup is described on page 2 of the guide

Full feature software April 2024

Reference

[yaya_233]

thanks！i tried resume button but fail to reset. Then tried WPS and it works!!

really thanks for your help.

[BeemerBiker]

HP has an incomplete list of "how to reset Wi-Fi printers",.  Yours is not listed

https://support.hp.com/us-en/document/ish_3967769-3956733-16

I just found this video which I was unaware of and it is different from the instructions I had given you earlier.

I will use this video as a reference in the future for any owners of the 28-31 series who need to reset.

https://www.youtube.com/watch?v=Wu0cQgvVQ0I&ab_channel=TechnologyTips

Thank you for letting me know those reset instructions did not work.