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HP Recommended
HP Color LaserJet MFP
macOS 11.0 Big Sur

I am using an HP Color LaserJet MFP with my mac and it has quit remembering the wifi password. Any ideas on how to resolve this issue?

Thanks,
NS

1 REPLY 1
HP Recommended

@NS882021, Welcome to the HP Support Community!

 

To assist you better, what model printer are you using?

Refer to this document to know how to find the Product Name or Product Number.

 

If you are trying to reconnect the printer to the wireless network, you will have to enter the password each time. The printers are not intelligent like computers to memorize/save the password.

 

I hope that answers your concern adequately. Let me know! 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

KUMAR0307
I am an HP Employee

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