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‎12-21-2024 05:05 PM

HP Recommended

My HP LaserJet P2055dn is connected to my network using an ethernet cable, but quite often when I try to print to it, my computer will say the printer cannot be located or the printer is offline.  The only way I can fix this is by turning the printer off with it's power button and then turning it on again.  That works every time.  But it is quite a pain to have to have to keep turning the printer off and on again.  I had it connected to the network using an Apple Airport Express and got rid of that and connected it directly by ethernet because I thought that was causing the problem, but it exactly the same with the ethernet connection.  

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2 REPLIES 2

‎12-26-2024 09:45 PM

HP Recommended

MAC or Windows computer?

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‎12-28-2024 03:13 PM

HP Recommended

Hi,

it is a Mac computer.

Thank you.

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