Laserjet 107 not working on new WiFi 6 router and new Internet cimmection

[Al76croal]

Hello, 

Just as title says, am utterly stumped in connecting the hp laserjet to a new Internet connection. 

I see it as hp direct but no password works at all, and hp smart is no help. 

This printer has proved very troublesome and I now have to use the library due to his frustrating issue which I have wasted hours on, I really feel this should be escalated to the relevant tech department. 

Thanks

[Andr-1611]

Hello @Al76croal ,
Welcome to the HP Support Community!

Solution

Kind Regards
Andr-1611

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[Al76croal]

Thanks for your kind reply.

But the matter is still unresolved, hp smart app and plugin are no use, the printer will not eecognize the router or visa versa, and I cannot change ISP, so the printer will have to be binned or recycled, as it is of no use, it also will not connect to mx linux via the usb cable 😕🙄😭

Thanks again.