cancel
Showing results for 
Search instead for 
Did you mean: 
Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: Printer Wi-Fi, Connectivity Issues and Offline Status..
Eileen2351
New member
1 0 0 0
Message 1 of 2
53
Flag Post

Laserjet MFP 225dw

HP Recommended

Often lately my printer gets stuck in "Initializing" then I am locked out cant do anything,

Then it somehow clears up, but some times it's day.   I love this printer otherwise!

I've tried downloading updates etc, trouble shooting. Has anyone else had this problem?

1 REPLY 1
Kumar0307
HP Support Agent
HP Support Agent
18,056 18,055 1,250 1,470
Message 2 of 2
Flag Post
HP Recommended

@Eileen2351, Welcome to the HP Support Community!

 

Let us reset the printer to its factory settings that may resolve this issue.

  • The reset instructions are specific for your printer and performing those steps on a different printer may corrupt the device.
  • I've sent you a private message with reset instructions, follow the reset instruction to perform a full reset and re-initialize the printer.
  • In order to access your private messages, click the private message icon on the upper right corner of your HP community profile, next to your profile Name or simply click on this link: https://h30434.www3.hp.com/t5/notes/privatenotespage

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

KUMAR0307
I am an HP Employee

Reply
0 Kudos
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation