Locked settings - Officejet 6600

[Bronxyone]

I recently moved to a home with a different internet provider/router. I took my printer to set up wirelessly at the new location. However, many options that I previously was able to change without issues are now locked. I get the error: "The feature has been locked by your administrator or the person who set up the printer." I was the person who initially set the printer up. I am unable to access the Wireless Setup Wizard, Advanced Settings, Restore Network Defaults, or many other options from the printer touch screen. I even brought the printer back to my old home, hoping that I could change settings while on the old network. However, I am still receiving this error and unable to make any changes to my printer settings.

[The_Fossette]

@Bronxyone

I reviewed your post and I understand that most of the settings on the printer are locked.

Don’t worry, I assure you I will try my best to get this sorted.

We need to perform a semi-full reset to fix this issue. However, as the steps to perform a semi-full reset are confidential and specific to your printer. I will be sending you a private message please watch your inbox for more information.

Let me know how it goes and you have a great day!

P.S: Welcome to the HP Support Community 😊

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

Cheers!

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