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Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: HP printer is offline or unavailable.
HP Recommended
HP LaserJet Pro MFP M29w Printer

Laserjet M29w printer lost wireless connection with iPhone following a paper jam. 

Now my iPhone can’t find the printer even though my Mac can wirelessly print to that printer. Blue light on console flashes meaning it’s not connected and iPhone reports “no AirPrint printers found”.  I’ve tried the procedure to “Restore Wi-Fi Setup Mode” and ‘Connect and set up a printer in macOS” — with no luck.

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi,

Thanks for using the HP Support Community.

 

Not sure how the reset was done but these few resources show the various methods to reset the wireless for this printer:

https://www.youtube.com/watch?v=Wu0cQgvVQ0I&t=1s

https://www.youtube.com/watch?v=o49pTUd6tI0&t=22s

https://www.youtube.com/watch?v=BrCFfDmY030

 

(need only try ANY of the above to reset the wireless)

 

Hope that helps!

 

I am an HP Employee. Although I am speaking for myself and not for HP.
Click Helpful = Yes to say Thank You.
Question / Concern Answered, Click "Accept as Solution"

View solution in original post

1 REPLY 1
HP Recommended

Hi,

Thanks for using the HP Support Community.

 

Not sure how the reset was done but these few resources show the various methods to reset the wireless for this printer:

https://www.youtube.com/watch?v=Wu0cQgvVQ0I&t=1s

https://www.youtube.com/watch?v=o49pTUd6tI0&t=22s

https://www.youtube.com/watch?v=BrCFfDmY030

 

(need only try ANY of the above to reset the wireless)

 

Hope that helps!

 

I am an HP Employee. Although I am speaking for myself and not for HP.
Click Helpful = Yes to say Thank You.
Question / Concern Answered, Click "Accept as Solution"
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