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×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
- HP Community
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- Printer Wireless, Networking & Internet
- Re: Lost my connection to Wifi after upgrading Wifi
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04-13-2021 12:50 PM
I upgraded our Wifi and now my deskjet 3630 won't connect. I tried to set printer back to original settings by unplugging and disconnecting but nothing works. At my wits end. I tried to download HP Smart for desktop but it just buffers. Do you know if there is any chat help out there. Thanks in advance
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Accepted Solutions
04-13-2021 01:14 PM
I shall try this. Thanks
04-13-2021 01:10 PM
Hi,
Try following below steps to reset the network settings and then reconfigure the printer via HP Smart:
https://support.hp.com/us-en/document/ish_1780623-1698506-16
The Wireless and Cancel buttons option is the one applicable for your printer.
May you able to reconnect the printer using HP Smart?
Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂
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