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‎11-07-2023 12:29 PM

HP Recommended
Product: HP ENVY 6430e All-in-One Printer

I cannot access the HP Embedded Web Server as I've lost my password.

How can I reset it?

Category:
1 person had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎11-11-2023 09:40 AM

HP Recommended

Hi @frank324 ,

 

Welcome to the HP Support Community.

 

I'd like to help!

 

Make sure you use admin (all lower case) among the PIN, also try a password you may set for the printer, as well as your wireless password which may been set as an Admin Password by taking the wrong steps.

 

If none is working, try following 'To restore the printer to the original factory defaults' and check for any difference then:

http://h10032.www1.hp.com/ctg/Manual/c06584213.pdf

 

Following restoring the defaults, make sure you are connected to your home network, open HP Smart and click the Plus sign, then Add Printer and follow the steps to reconnect the printer to your wireless network.

 

Hope this helps! Keep me posted for further assistance.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

Nal_NR-
HP Community Moderator



View solution in original post

1 person found this reply helpful
Was this reply helpful? Yes No
2 REPLIES 2

‎11-11-2023 09:40 AM

HP Recommended

Hi @frank324 ,

 

Welcome to the HP Support Community.

 

I'd like to help!

 

Make sure you use admin (all lower case) among the PIN, also try a password you may set for the printer, as well as your wireless password which may been set as an Admin Password by taking the wrong steps.

 

If none is working, try following 'To restore the printer to the original factory defaults' and check for any difference then:

http://h10032.www1.hp.com/ctg/Manual/c06584213.pdf

 

Following restoring the defaults, make sure you are connected to your home network, open HP Smart and click the Plus sign, then Add Printer and follow the steps to reconnect the printer to your wireless network.

 

Hope this helps! Keep me posted for further assistance.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

Nal_NR-
HP Community Moderator



1 person found this reply helpful
Was this reply helpful? Yes No

‎11-14-2023 01:43 AM

HP Recommended

Thank you it worked.

Was this reply helpful? Yes No
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