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‎05-26-2021 02:21 PM

HP Recommended
Product: M118dw
Operating System: Microsoft Windows 10 (64-bit)

Hi everyone,

 

M118dw can't find any SSID and it's not able to connect wifi network.

I'm having the exact same issue with the link https://h30434.www3.hp.com/t5/LaserJet-Printing/Printer-cant-find-wifi-SSID-Laser-Jet-Pro-M118dw/td-...

 

Thanks in advance.

 

Category:
3 REPLIES 3

‎05-29-2021 08:06 AM

HP Recommended

Hi @grck,

 

I'd like to help!

 

To assist better -

 

  1. What is the status of the wireless light on the printer, steady or blinking?
  2. Is your printer connected to a home network or public network?
  3.  Is your router dual-band enabled i.e., both 2.4GHz and 5GHz? If yes, make sure the dual-band has different SSIDs for 2.4G and 5G networks.
  4. Is there an antivirus software installed on your computer?
  5.  Are the printer and computer connected to the same network?

Let me know!

 

And, Welcome to the HP Support Community. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping

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‎05-31-2021 04:53 AM

HP Recommended

Hi Jay,

 

Thank you for your reply.

I was able to fix the issue at the weekend. The wireless was turned-off somehow. I connected to the printer via network cable then turned-on the Wifi and it was fixed.

 

Best regards

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‎05-31-2021 05:00 AM

HP Recommended

That's great! Happy to hear that.

 If you need further assistance feel free to reach out to us.

 

Have a great day ahead!

 

 

Please click “Accepted Solution” on my public post if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

Was this reply helpful? Yes No
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