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Common problems for Connectivity Issues
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HP Recommended
HP LaserJet MFP M140we Printer

Since HP couldn't help, I don't see how anyone else will help.  Just ordered a Brother printer.

1 REPLY 1
HP Recommended

Hi @doofik11,

 

Welcome to the HP Support Community. 

 

I'd be happy to help you! 

 

I understand that you are facing issues with the printer offline. 

 

Try performing the steps from this document and see if that helps. If not the printer might need service. 

 

Keep me posted for further assistance.

 

 Please mark this post as Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.

Nal_NR-Moderator
I am an HP Employee

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