M2835DW only waking when button pushed on printer

[EliBecker]

I have a Samsung M2835DW.

It is properly connected to our wifi and via usb.

Within the last two weeks, it will connect wirelessly only after a button on the printer's panel has been pushed. 

It seems to go to sleep until a button is pushed making it dysfunctional for remote printing from another room in the house.

I have tried Easy printer manager, the control panel and Samsung Easy Wireless Setup. Nothing works. As soon as we press a button (power, WPS) on the printer, the printer appears on our wireless devices and prints any spooled jobs. Once the lights on the front panel go out, the printer again becomes unuseable until a panel button is again pushed.
Otherwise, the printer is still great. I have no idea what changed and I am fairly tech savvy.

Thanks for ANY help. 

Eli Becker, Cleveland, OH

[Kuroi_Kenshi · Accepted solution]

Hi @EliBecker,

Welcome to the HP Support Community! 

Thanks for reaching out about your query regarding your printer!

We're thrilled to have the opportunity to assist you and provide a solution.

Try these steps:

Using Samsung Easy Printer Manager:

• Launch Samsung Easy Printer Manager.
• Select your printer from the Printer List.
• Go to the Device Settings tab.
• Look for options related to Sleep Mode or Power Save Mode.
• Adjust the settings to increase the sleep timer or disable deep sleep mode.

Control Panel Settings:

• Access the printer's control panel.
• Navigate through the menus to find options related to power saving, sleep settings, or eco-mode.
• Modify these settings to ensure the printer remains active longer or wakes up automatically upon receiving a print command.

Ensure Consistent Network Connection:

• Check that your Wi-Fi connection is stable and that the printer is properly connected to the network.
• Restart your router and the printer to refresh network connections.
• Verify that the printer has a static IP assigned to prevent occasional disconnection.

Using SyncThru™ Web Service:

• Access SyncThru™ Web Service using the printer's IP address.
• Log in as an administrator with default credentials (ID: admin, Password: sec00000).
• Go to the Settings tab and navigate to Network Settings.
• Ensure all network parameters are configured accurately.

Firmware Update:

• Check Samsung’s support website for any available firmware updates for your printer model.
• Updating the firmware might resolve sleep and connectivity issues.

I hope this helps.

I'm glad I could help! 😊 If this resolved your issue, please mark it as "Accepted Solution" and click "Yes" on "Was this reply helpful?" Your feedback not only keeps us going but also helps others find the solution faster! 👍✨

Take care and have an amazing day ahead! 🚀

Best regards,

[EliBecker]

Thanks so much for your clear and prompt response.

The key I was missing was the log in/passcode for and how to access SyncThruWebServices. I don't know what happened but once I coud access SyncThruWebServices, all was easy. I extended the sleep time and re-established WifiDirect.

Again, thanks again.

Eli Becker in Cleveland, OH