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Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: HP printer is offline or unavailable.
HP Recommended
Laserjet Pro MFP29w
Microsoft Windows 7 (64-bit)

Simply need to do a factory reset.  Changes ISP and printer no longer works over wifi.  I've unplugged, power cycled the printer and new router.  updated firmware. can connect usb but that's not what I bought the printer for.  confiig sheet shows  wireless is off.  I can hold printer wifi button down and it will blink but never connect or allow me to access the printer server.

1 REPLY 1
HP Recommended

@dbarry

 

Welcome to the HP Support Community.

 

We'll have to perform a reset on the Printer for this. I have sent you a private message, for more details that cannot be shared in a public post.

 

Please do check your inbox on the communities page for the private message.

 

Let me know if this helps.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!

 

Thanks!


I am an HP Employee

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