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‎01-28-2021 06:31 PM

HP Recommended
Product: Deskjet 4155
Operating System: macOS 10.14 Mojave

I just purchased the HP Deskjet 4155.  I am in a community that provides wireless internet.  So I have an account I go into and enter the MAC addresses to the devices I own so that it will work.

I have tried everything to get my MAC address and can't get it so I can comment it to the internet.

I pressed the wireless and the i at the same time like it said and I get a WPS pin.  I don't need that, I need the Mac address.  Any suggestions?  The control panel window is very small and I only see a 0 and the ink cartridge notifications.

Is there another way I can get it?

 

Kathi

Category:
4 people had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎01-28-2021 10:14 PM

HP Recommended

Hi,

Make sure the wireless radio is on (Blinking or Solid), if it is off press the wireless icon so it will turn on and start blinking.

 

Restart the printer and press the Wireless and I and immediately release them, do no hold the buttons pressed which result a WPS PIN information.

 

Print and review a Wireless Network Test page, you may find the Hardware Address (MAC) on the report:

https://support.hp.com/sg-en/document/c06543518

 

Shlomi



Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂

View solution in original post

Was this reply helpful? Yes No
1 REPLY 1

‎01-28-2021 10:14 PM

HP Recommended

Hi,

Make sure the wireless radio is on (Blinking or Solid), if it is off press the wireless icon so it will turn on and start blinking.

 

Restart the printer and press the Wireless and I and immediately release them, do no hold the buttons pressed which result a WPS PIN information.

 

Print and review a Wireless Network Test page, you may find the Hardware Address (MAC) on the report:

https://support.hp.com/sg-en/document/c06543518

 

Shlomi



Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂
Was this reply helpful? Yes No
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