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HP Recommended
Microsoft Windows 10 (64-bit)

HP LASER MFP 131 133 135-138

192.168.1.35

RED X IMAGE USER;s GUIDE

Printer status is not availble. p;ease check power and cable connection

done, no issues.

in the printer menu showing again (HP LASER MFP 131 133 135-138 copy1) when the documents given for printing

 

PLZ FIND SOLUTION

1 REPLY 1
HP Recommended

Hi @anbzhi,

 

Welcome to HP Support Community.  


Thank you for posting your query, I will be glad to help you.

 

If you're encountering the issue where the printer status is not available for your HP MFP 136 NF printer, there are a few troubleshooting steps you can try to resolve the problem.

 

  • Check the physical connections: Ensure that the printer is properly connected to your computer or network. Make sure the USB or Ethernet cables are securely plugged in. If you're using a wireless connection, verify that the printer is connected to your Wi-Fi network.
  • Restart the printer and computer: Sometimes, a simple restart can fix temporary glitches. Turn off the printer, unplug it from the power source, wait for a few seconds, and then plug it back in. Restart your computer as well.
  • Update printer drivers: Outdated or incompatible printer drivers can cause communication issues. Visit the HP support website (hp.com/support) and search for your printer model. Download and install the latest drivers for your printer.
  • Clear print queue: There might be stuck print jobs in the print queue, preventing new jobs from being processed. Open the print queue on your computer and cancel or delete any pending print jobs.
  • Disable firewall or antivirus: Sometimes, firewall or antivirus software can interfere with the communication between the printer and the computer. Temporarily disable these security programs and check if the printer status becomes available.
  • Reset the printer settings: On the printer's control panel, navigate to the settings or setup menu. Look for an option to reset the printer settings to default or factory settings. Perform the reset and see if it resolves the issue.
  • Check ink or toner cartridges: If your printer is running low on ink or toner, it may affect its functionality. Make sure the cartridges have sufficient ink or toner and are correctly installed.

 

I hope this helps. 
 

Take care and have a good day.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Alden4
HP Support 

Raj_05
HP Support Community Moderator
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.