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Common problems for Connectivity Issues
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I have just bought a new Color Laser Jet Enterprise MPF M480. When I set up and it checks for internet connectivity, I always get a message "Internet connection not available". But it is right next to my wifi, which has a strong signal. Can someone help me get it conected? 

3 REPLIES 3
HP Recommended

What is the exact model, not all M480 support wireless?




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HP Recommended

It is Color Laser Jet Enterprise MFP m480f

HP Recommended

There is no wireless in M480f.

Only USB and wired network.  https://h20195.www2.hp.com/v2/GetDocument.aspx?docname=c06959241 




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