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Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: HP printer is offline or unavailable.

‎06-16-2026 12:47 PM - last edited on ‎06-16-2026 01:09 PM by Level 15

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So my printer is offline.  Tried everything under the sun to get it connected to the WiFi.  I found a phone number on Google to call a HP service tech, >removed<.  After I stupidly gave him permissions to get into my computer, he did a scan and said my MSI chip was corrupted and that it had a lifetime warranty.  HP would reimburse me $190 for the printer.  Would deposit in my checking account.  Sounded so legit from first because I am the one who called them.  Was on the phone for a very very long time.  His bank, Wells Fargo was not able to connect to my bank, which in the end is probable a blessing.  After well over an hour, I was getting very very uncomfortable.  I finally just disconnected them and deleted the communication link.  I kept thinking since I called them, it wasn't a scam.  But I am not sure. I keep checking my account and everything is still good.  Then I googled, "are HP MSI chips have a life time warranty".  The answer was a sound NO!!  Anybody ever hear of this kind of scam before.?

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