• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about printers, Click here to check it out!
Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: HP printer is offline or unavailable.
HP Recommended
tango x
macOS 10.15 Catalina

Trying to set up my new printer and I need the mac address to register it for my college wifi inorder to connect it to the internet.

1 REPLY 1
HP Recommended

Hi @Rachel60,

 

I'd like to help!

 

The MAC address label is also frequently found on the printer itself, usually near the Ethernet port or on the bottom of the printer.

 

Guest or public networks (such as networks found in apartments, coffee shops, schools, or hotels) have additional security features that can prevent 

from connecting to the network or printing.

 

To print, directly connect your computer or mobile device to your printer with Wi-Fi Direct.

For more information, go to Wi-Fi Direct Printer Setup.

 

Hope this helps! Keep me posted. 

 

And, Welcome to the HP Support Community. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.