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Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: HP printer is offline or unavailable.
HP Recommended
Envy 5540
macOS 11.0 Big Sur

Why is my Mac desktop OS 11.6 unable to find the wireless HP Envy 5540 after the Mac goes to sleep.  When I turn off the power to the computer, printer, internet router and wireless device and then turn it all back on the desktop now finds the wireless printer.  Any thoughts on that problem?

1 REPLY 1
HP Recommended

Hi @JR6565,

 

I'd like to help!

 

I understand you are facing a printer offline.

 

Rebooting your router cleans out the device's short-term memory (also called “cache”) to keep it running more smoothly. It also allows the router to re-select the least crowded channel for each frequency, which means a stronger connection to your devices, the devices are restarted to refresh the connection and to connect to the router's current channel.

 

Hope this helps! Keep me posted. 

 

And, Welcome to the HP Support Community. 

 

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