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Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: HP printer is offline or unavailable.
HP Recommended
HP Officejet 150 Mobile All-in-One
macOS 10.15 Catalina

After installing Malwarebytes on my laptop, I can't print anymore because the virus software flags the printer drivers as damaging to my computer. I deleted the printer and tried re-installing it but Malwarebytes doesn't let me do that either. I tried installing the driver from HP's website but the system doesn't recognize the printer. 

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HP Recommended

Looks like the problem wasn't Malwarebytes after all. I followed Gimbal's response to this topic and the printer is working again: https://h30434.www3.hp.com/t5/Printers-Knowledge-Base/quot-HPxxxxx-framework-quot-will-damage-your-c...

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1 REPLY 1
HP Recommended

Looks like the problem wasn't Malwarebytes after all. I followed Gimbal's response to this topic and the printer is working again: https://h30434.www3.hp.com/t5/Printers-Knowledge-Base/quot-HPxxxxx-framework-quot-will-damage-your-c...

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